Certification and Training

At the heart of any successful restoration company lies a profound commitment to certification and ongoing training. 911 Restoration of Oshkosh stands as a paragon in this regard, placing significant emphasis on equipping its team with top-tier industry knowledge and hands-on experience. 

Furthermore, the certifications they pursue and uphold are not just mere accolades but attestations of their dedication to maintaining the highest professional and ethical standards in their work. These certifications, from reputed industry institutions, provide clients the assurance that they’re in the hands of true professionals who adhere to strict quality and safety guidelines.

For the community of Oshkosh, 911 Restoration’s commitment to certification and training translates into peace of mind. When they entrust their homes or businesses to the team, they know they’re receiving service informed by rigorous training, vast experience, and an unwavering commitment to excellence.

Our Specialists Are Certified And Trained by IICRC

The quality of service in the restoration industry hinges significantly on the expertise and training of its specialists. At 911 Restoration of Oshkosh, this importance is deeply understood and acted upon, with all specialists being certified and trained by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This prestigious institution is recognized globally for setting stringent standards and best practices in the restoration arena. Being IICRC-certified means that a specialist has undergone a rigorous training regimen and has been vetted to possess the knowledge and expertise to handle diverse restoration challenges.

The significance of IICRC training is manifold. It equips the specialists with the methodologies to handle everything from water damage to mold remediation, ensuring that every intervention is up-to-date and effective. Additionally, the IICRC certification instills a sense of trust among clients. When they see that 911 Restoration of Oshkosh’s team holds this esteemed certification, it provides immediate reassurance about the quality and reliability of the services they’re set to receive.

Employee Certification Training

The essence of top-tier service delivery in the restoration industry rests on the shoulders of well-trained and IICRC-certified employees. 911 Restoration of Oshkosh embodies this principle by implementing a thorough Employee Certification Training program. This program is designed to arm every team member with comprehensive knowledge, both theoretical and practical, ensuring that they can adeptly handle various restoration scenarios and challenges. The training isn’t a one-time affair; it’s an ongoing process, acknowledging the ever-changing dynamics of the restoration world.

Under this program, employees undergo sessions that cover a wide gamut of topics, from the nuances of water damage restoration to the intricacies of mold remediation. But it doesn’t stop at technical skills. The training also emphasizes customer service, ethics, and safety protocols, ensuring a holistic development that aligns with the brand’s core values and service standards.

Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Restoration Franchise Training

The power of franchising in the business world offers a blend of individual entrepreneurship combined with the strength and reputation of an established brand. Recognizing the unique challenges and opportunities of this model, 911 Restoration of Oshkosh has designed a robust Restoration Franchise Training program. This initiative ensures that every franchise holder, while maintaining their entrepreneurial spirit, aligns perfectly with the core values, operational methodologies, and service excellence benchmarks established by the main brand.

This training touches on every facet of the restoration business. From mastering advanced techniques and equipment usage to understanding the finer points of client communication, insurance liaisons, and even effective local marketing strategies, franchisees receive a holistic education. This ensures they’re not only experts in the restoration process but also adept business managers, capable of growing and upholding the brand’s reputation in their respective locales.

For the residents and businesses of Oshkosh, the Restoration Franchise Training ensures a consistent quality of service, irrespective of which local franchise they engage with. Behind every service lies the combined strength of individual expertise and the high standards set by 911 Restoration, guaranteeing that the community always receives top-notch restoration work.

It’s primarily for new Franchise owners and covers many restoration topics:

• Water Damage Restoration  
• Sewer Backup Cleanup  
• Mold Removal  
• Fire and Smoke Damage Restoration  
• Sanitization
• Disaster Restoration  
• Commercial Property Restoration  

e-Learning Resources

The evolution of the digital age has transformed how we approach learning and skill development. 911 Restoration of Oshkosh, always aiming to be at the forefront of innovation, has harnessed the potential of e-Learning to empower its team. Their comprehensive e-Learning resources offer flexibility, allowing employees to access a wealth of training modules, interactive tutorials, and workshops wherever they are and whenever they prefer. This approach ensures that professional development is continuous, integrated seamlessly into daily routines, and not confined to traditional classroom settings.

These e-Learning platforms encompass a broad spectrum of topics, from technical restoration procedures to the most recent trends and best practices in the industry. To ensure effective knowledge transfer, the resources incorporate a blend of multimedia elements, quizzes, and simulations of real-world scenarios, fostering an engaging learning environment that emphasizes both understanding and application.